It’s an understatement to say 2020 was a year of upheaval, change and turmoil, and consumers everywhere responded by adapting in unexpected ways. In our recent Ask the Experts webinar, we partnered with industry expert Bill Day from Magid to discuss which of those behaviors are likely to stick around for 2021 and which are likely to fade away – and what that means for local businesses. Watch the recorded webinar below:


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